SUBSCRIBE & SAVE AUTO-SHIP PROGRAM

 

HOW IT WORKS

SHOP TRENDING SUBSCRIPTIONS

 

SUBSCRIBE & SAVE STEP BY STEP

 

1. CHOOSE YOUR PRODUCT
Pick the product(s) of your choice and click Subscribe & Save. You will receive a confirmation email that will serve as your account. Save this email as this will be how you access and change your Subscribe & Save account.

2. SELECT YOUR FREQUENCY (every 1 month, 2 months, 3 months):
We recommend daily use of all Further Food products to experience optimal benefits. Our flexible options let you choose the frequency that’s right for you. Select from every month, two months, or 3 months. Using more Collagen than expected? Manage your subscription any time directly through your Subscribe & Save account that you will access from your original activation email.

3. PAYMENT TERMS
Recurring payments will be made to your account based on your selected frequency. If you need to update your credit card information, you can do so through your account.

4. WHAT'S THE COMMITMENT?
There’s no commitment once you subscribe, and subscriptions can be canceled (as long as it’s at least 2 days prior to your next scheduled order). We send a courtesy email reminding customers of their ship dates three days prior to the scheduled ship date. You MUST email wecare@furtherfood.com to cancel your order. Please do not message our on-site Chat Box to cancel your order.

 



FAQs

Can I have multiple products on one subscription?

Absolutely! You may add as many products as you’d like to your subscription.

Can I cancel my subscription?

Yes. You may cancel your subscription at any time. You must email wecare@furtherfood.com to cancel your subscription. We require any changes or cancellations to be made at least two business days prior to your next order date. Please note, and this is important - if you wish to cancel an order less than two days prior to your ship date, Further Food is unable to cancel or issue a refund.

How do I update my billing and/or shipping address?

Once signed into your account, select “Manage Subscription”. Now that you are viewing your subscription, select “Manage” and “Update Address”. Update your address accordingly and be sure to “Update” your changes prior to exiting the screen.

Please note that all changes to shipping addresses for recurring orders need to be made at least two days prior to the scheduled ship date.

How do I update my frequency or ship date?

Select “Manage Subscription” in your order confirmation email. Click on Subscription. Select Edit, and you’ll be directed to a new screen to update your frequency accordingly. Be sure to select “Update” to save your changes.

Note that this will update your frequency - not your next order date. To update your next order date, you will need to select “Manage” and “Change Next Charge Date”. Click “Save”.

I cancelled my subscription, but I still received my order - why is that?

If a subscription is cancelled after an order is processed, that order will still be shipped out. Per our subscription policy, we require a minimum of two business days for any modifications or cancellations. In order to cancel a subscription please contact us at wecare@furtherfood.com for more information.